Information we may receive
Ridgoat may receive information you choose to provide, including preferences, support messages, feedback, and content created through the application. Your device or platform may also provide limited technical information such as device model, operating system, app version, identifiers, diagnostics, and usage signals.
How information is collected
Information may be received when you install or open Ridgoat, use a feature, save or process content, adjust settings, submit a report, or contact support. Some operational records are generated automatically while the app runs to help identify crashes, errors, and performance issues.
How information is used
We use information to operate Ridgoat, maintain its features, answer requests, improve reliability, understand usage, troubleshoot failures, protect the service, prevent misuse, and comply with applicable requirements. We do not sell, rent, or trade personal information.
Permissions and device access
Some functions may request access to storage, photos, camera, microphone, notifications, or network connectivity. Permission requests are related to the feature that needs them. You can manage many permissions through device settings, although declining access may limit the related function.
Technical and usage data
Operational information may include device configuration, language, network status, approximate timestamps, feature events, crash reports, and diagnostic details. These signals help us maintain performance, investigate unusual activity, plan improvements, and make Ridgoat more stable.
Information from Android and Google Play
Android and Google Play may provide information related to installation, updates, app version, device compatibility, security checks, and marketplace delivery. These platform services may process information under their own terms and privacy notices. Ridgoat uses such information only as needed to support installation, operation, troubleshooting, and security.
Service providers and links
We may use providers for hosting, infrastructure, analytics, diagnostics, security, or customer support. They should receive only information reasonably necessary for their assigned role and should not use it for unrelated purposes. External websites and integrated services follow their own privacy policies.
How information is shared
We do not sell or rent personal information. Limited information may be shared with a provider when it is needed to host data, deliver a feature, analyze a crash, protect the service, or answer a support request. We may also disclose information to comply with law, respond to valid legal process, protect users or our rights, investigate fraud, or prevent security threats.
Disclosure and legal requests
Information may be disclosed when reasonably necessary to comply with law or valid legal process, protect users or our rights, investigate fraud or abuse, respond to security concerns, or support a merger, acquisition, restructuring, or sale of relevant assets.
Retention and international processing
Information is kept for as long as needed to provide Ridgoat, meet legal obligations, resolve disputes, protect the service, or enforce our policies. Depending on your location and the location of our providers, information may be processed in another country with reasonable protections where required. Different categories of information may have different retention periods.
Deletion requests
You may contact us to ask about deleting information associated with a support request or use of Ridgoat. We may need to verify your identity before acting. Some records may be retained when required by law, needed for security, necessary to resolve disputes, or required to complete a legitimate transaction.
Security
We use reasonable administrative, technical, and organizational safeguards intended to reduce unauthorized access, loss, alteration, or misuse. No internet transmission, mobile application, or storage system can guarantee complete security.
Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, portability, or objection to certain processing. You may withdraw consent where applicable. Requests may require verification and legal exceptions may apply. You can also decline device permissions or stop using a feature that requires access, although the related function may then be unavailable.
Security incidents
If we identify unauthorized access, loss, or disclosure affecting information handled by Ridgoat, we will assess the event and take reasonable steps to contain it, investigate its cause, and provide notice where required by applicable law.
Children and policy changes
Ridgoat is not intended for children under 13, and we do not knowingly collect personal information from them. We may revise this notice when Ridgoat, its features, or applicable requirements change. Continued use after an update indicates that you have reviewed the revised policy.
Contact
Questions or requests about Ridgoat's privacy practices can be sent to kristiechavez198@gmail.com.